Frequently Asked Questions

Last Updated on February 29, 2021

Browse through the website to view various categories and collections. Click on the product image and go through    the product details. If you wish to buy the product please click on “Add to Cart”, & the product will be added to the cart. The cart can be seen in upper-right corner. Once you’re done shopping, click on the Cart, & click on ‘Proceed To Checkout’.

 No. You can check out as a guest. We recommend creating an account as it is a lot easier for placing orders in future.

Very. We strive to get the highest feasible resolutions on our website so as to display our products in its entire glory. However, details vary from screens to screens (Mobiles, TVs, Laptops, etc.).

We accept all debit and credit cards issued in India. You can pay by net banking or through select wallets (PayU & Paytm) as well.

Once we’ve shipped your order & have received the tracking number, we’ll share the same with you & you can easily track your order.

Not to worry. Simply drop an e-mail to us at mokshali.jewelry@gmail.com & we’ll get back to you ASAP.

 For complete clarity on this, kindly refer to our ‘Returns/Replacements/Refunds Policy’ page on the website.

 Absolutely! Contact us via phone or via e-mail & let’s get started.

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Certified Gold Plating
Handmade Jewellery
Lead & Cadmium free